Meet The Team

Founder & CEO

Elhan Nevzadi

Elhan Nevzadi is the visionary founder and CEO of Dial 360. With a background in the insurance industry, Elhan has built the company from the ground up, leading with innovation and a commitment to exceptional customer service. Under his leadership, Dial 360 has grown to over 150+ agents.

Co-Founder & Chief Growth Officer

Erkan Nevzadi

Erkan Nevzadi is the Co-Founder and Chief Growth Officer at Dial 360. As a key figure in the company's establishment and expansion, Erkan has played an integral role in driving growth and shaping the company's strategic direction. His leadership and vision continue to fuel Dial 360's success.

Data and Payroll Manager

Arberesha Spahiu

Arbëresha Spahiu is the Data and Payroll Manager at Dial 360. She handles the management of worksheets and databases, oversees employee hour tracking, and ensures precise payroll processing. Arbëresha's dedication and expertise ensure the accuracy and efficiency of payroll and data management.

Manager

Artan Kalisi

Artan Kalisi is the Scheduling Manager at Dial 360. He oversees the scheduling of callers, ensuring that each caller is matched with the appropriate manager. His strategic planning and organizational skills ensure efficient and effective allocation of resources to meet the company's operational needs.

Training and Recruitment Manager

Don Sylaj

Don Sylaj is the Training and Recruitment Manager at Dial 360. He is responsible for interviewing new recruits and providing comprehensive training to ensure they are well-prepared for their roles. Don's expertise in recruitment and training helps build a strong and capable team.

IT and Performance Manager

Mergim Rexhepi

Mergim Rexhepi is the IT and Performance Manager at Dial 360. He ensures that callers receive the necessary technical support and tracks their performance to optimize efficiency. Mergim's expertise in IT and performance management helps maintain smooth operations and high productivity levels.